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A free website that helps people complain in an effective way.

Companies that people can raise complaints with include enrgy companies, public services, insurance companies and the telecoms sector.

Resolver works by

  • Explaining your rights to you
  • Helps you prepare emails
  • Lets you record all your communication
  • Creates a case file for you
  • Lets you know when to escalate you complaint

Resolver is designed support but not take control of you issue.


Related Information

Subject Definitions

Consumer Direct is a one-stop service run by the Department of Trade and Industry. It provides information and links to sources of further advice on issues of concern to general consumers. The Consumers Complaints List gives voice to your complaint by forcing the complaint procedure into the public domain.