Found 1 Organisations and Services

Showing results for:

View as

Care Quality Commission

CQC National Customer Service Centre, City Gate, Gallowgate, Newcastle-upon-Tyne, NE1 4PA
Telephone: 03000 616161
Area serviced: National
Opening times: Mon-Fri 8.30am-5.30pm
Per page
1 results

Related Information

Related Factsheets

Subject Definitions

Ask your provider for a copy of their complaints procedure. Every social care service is required by law to have one and to make arrangements for dealing with complaints. This stage is also called the local resolution stage as it encourages people to try to resolve the complaint at local level and to put things right. If you need help, with this there are organisations that can help you. •Age UK provides advice and factsheets that may be able to help you. •In some areas Citizens Rights for Older People (CROP) can provide advice and assistance.