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POhWER ICAS

Address:
Bracton House, 34-36 High Holborn, London, WC1V 6AE
Area serviced:
Nationwide
Telephone:
0845 337 3063
Website:
Sector:
Voluntary

Related Information

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Subject Definitions

Services providing advice and information .
Advocacy services offer support to vulnerable older people, people with physical/learning disabilities and/or sensory impairments. These services will support people to: ¦Speak out for themselves ¦Make sure their rights are respected ¦Express what they want ¦Represent their interests ¦Help them get the services they need Their underpinning principles are to promote social inclusion, equality and social justice
Most of the treatment available under the National Health Service (NHS) is free, but there are some things for which some older people may have to pay part, all or part of the cost of, such as dental care and glasses. If you are on Income Support, Pension Credit or have Certificate HC2 or HC3, which means you can apply for a low income entitlement, most of these services will be free or subsidised. If you are on Pension Credit you will automatically qualify for help with the cost of travelling to and from hospital for NHS treatment. You may also get help towards these costs if you have a certificate HC2 or HC3 on grounds of low income. For further information contact the Benefits Agency or Age Concern Croydon.
Every NHS organisation has a complaints procedure. To find out about it, ask a member of staff, look on the hospital or trust's website, or contact the complaints department for more information. the frist contact is often the PALS service